ERP.net, a European business software developer, has released Operator.net, an integrated platform that deploys artificial intelligence agents inside enterprise resource planning and customer relationship management systems. The release provides a digital workforce capable of executing operational tasks using real-time business data.
Operating as a specialized layer above the existing infrastructure, the platform allows the artificial intelligence tools to access structured corporate data. This integration connects the agents to inventory levels, customer histories and financial records. Employees interact with the system using natural language text commands or voice instructions. The software then interprets the request, divides the workload into sub-tasks and executes the required actions within the enterprise environment.
The deployment focuses on task execution across different business functions. Customers can utilize predefined agents built for sales, support, logistics or administration. In a sales capacity, the digital workforce can process client inquiries and generate personalized invoices based on specific discount tiers. For technical support, the agents analyze historical case logs alongside technical documentation to address client issues. The system also handles operational duties such as sorting data, drafting schedules and compiling reports that await final approval from human staff.
Organizations can build custom agents tailored to their own corporate policies and process requirements. The system keeps all automated activities within the internal enterprise network to maintain compliance with established data security protocols.
“Business management is entering a new era where the focus is shifting from software navigation to task execution,” says Ivan Arzhentinski, founder of ERP.net. “By allowing AI agents to handle routine operational work within the protected environment of the ERP, employees are freed to focus on high-value tasks that require human judgment. The ERP system becomes a powerful, yet nearly invisible, engine driving productivity.”
Administrators retain oversight through supervision and manual validation checkpoints. By automating these administrative workflows, the developer states that the platform can reduce the time required to complete complex business processes from hours to minutes.
