Nokia, the Finnish telecommunications infrastructure company, and Google Cloud, the cloud computing division of Alphabet, have expanded their partnership to integrate AI agents built on Google's Gemini family of models into Nokia Assurance Center, Nokia's software platform for network monitoring and operations management.
The integration introduces six specialized agents, each assigned to a distinct operational task. A router agent acts as the central coordination layer, interpreting operator intent and directing communication between other agents while enforcing operational guardrails. An event triage agent analyzes active alarms and compares them against historical patterns to identify root causes and assess impact. A KPI selector agent handles interpretation of network performance metrics and measurement units to support reasoning tasks. An anomaly reasoner agent investigates unusual network behavior to determine whether a deviation represents a genuine problem or a false alarm. An action reasoner agent matches active events against automation catalogs and recommends specific remediation steps. A dashboard agent lets teams generate visual analytics and performance screens using natural language prompts.
The agents were developed using Google Cloud's Agent Development Kit on the Gemini Enterprise Agent Platform and run on standard Google Cloud compute and storage infrastructure, including Kubernetes and Google Cloud Storage, without requiring custom managed services. Nokia said this approach keeps the solution compatible with existing customer environments, including those already running on Google Cloud.
Vivek Jaiswal, senior vice president for Autonomous Networks at Nokia, described the operational shift the agents are designed to support: "The AI era demands a new kind of network, one that is programmable, AI-native, and able to operate at machine speed. With Gemini-powered agents integrated into Nokia's automation portfolio, we're helping telecom providers move beyond manual operations to maximize performance, ensure reliability, and find new efficiencies within their data."
Nokia frames the multi-agent architecture around what it calls glass box autonomy. In this model, the action reasoner agent functions as an advisory layer, presenting confidence-based recommendations to human engineers who retain final approval over critical control actions before fixes are executed and logged. For lower-risk, policy-approved scenarios, the same architecture can support fully closed-loop automation without human intervention at each step.
Nokia said agents capable of automated troubleshooting can reduce network problem-solving times by 50 to 80 percent. Voice degradation or software error cases that previously took hours to isolate can be flagged and resolved in minutes. The agents are also designed to filter out data fluctuations and reduce false alarms that would otherwise require manual review.
Sridhar Gollapudi, Global Telco Market Lead at Google Cloud, framed the deployment around a structural shift in how networks are managed: "Agentic AI marks a fundamental shift in how telecommunications networks are managed, moving operators away from rigid templates to dynamic, goal-oriented automation. By applying Gemini's multimodal reasoning capabilities to complex data streams, this partnership helps operators to transition from manual workflows to a self-driving posture that lowers costs and optimizes resources globally."
The router and event triage agents are already operational. Nokia plans to launch the platform as a SaaS offering on the Google Cloud Marketplace in September 2026, at which point operators will be able to deploy that initial set of agents with Nokia Assurance Center immediately. The remaining agents will be delivered through rolling software updates, extending capabilities across Nokia's Unified Inventory, Data Suite and Orchestration applications starting in late 2026 and continuing through 2027.
