ECI Software Solutions,(“ECI”), a leader in AI-powered, cloud-based business management software and services, today announced SalesChain, a quoting, leasing, and CRM platform for office technology dealers, as ECI’s preferred e-automate quoting and CRM integration partner. This will help ECI’s e-automate users streamline quoting and speed up sales operations.
As dealers navigate margin pressure and increasing customer expectations, the ability to generate accurate quotes quickly has become a competitive necessity. SalesChain's prebuilt catalogs, real-time lease integrations, and deep ECI e-automate connectivity streamline the quote-to-order process, helping dealers quote faster, more accurately, and close more business.
“Today’s buyer is expecting a seamless ordering experience with real-time professional quotes, and they expect it fast,” said Laryssa Alexander, Industry President of Field Service at ECI Software Solutions. “At the same time, manual quote-to-order processes are no longer sustainable. Speed is a competitive advantage, and through this partnership with SalesChain, we’re giving dealers the ability to quote faster and win more business, while also future-proofing their operations.”
SalesChain and e-automate have a long-standing integration with a proven track record of helping eliminate friction between sales and operations. With this partnership, ECI and SalesChain will work together to bring more efficiencies to the channel. SalesChain’s pricing tool brings a detailed master catalog, service pricing utility, leasing tools, document generation, along with the ability to push deals won directly into e-automate – reducing manual entry and potential errors for dealers.
“SalesChain and e-automate each bring incredible value to office technology dealers, but to-date, we’ve delivered this value separately from each other,” said Tim Szczygiel, President of SalesChain.
“By working together to bring real-time data and a more connected workflow to e-automate users, we're helping dealers respond faster, operate more efficiently, and build a stronger foundation for growth.”
"We use SalesChain and ECI e-automate together every day to automate our sales and administrative processes. The integration has streamlined our workflows, eliminated duplicate data entry, and significantly reduced manual tasks across our team,” said Crystal Manning, Administrative Project Specialist, KDI Office Technology. “It's been an efficient and effective solution that saves time, improves accuracy, and allows our team to focus on building customer relationships and driving revenue growth. SalesChain’s support team has been with us every step of the way, ensuring a smooth and successful experience."
